Helpful Hints

Phone company programs for people who have disabilities

Verizon services provided free of charge:

 411 automated caller assist to look up phone numbers and to place a call

 411 can also speak to operator for assistance. When automated message asks for city and state, just say "operator". This works for both local and long distance calls.

 Dial 00 to get a long distance operator who can assist with getting a phone number and placing the call.

Contact Verizon's Disability Services office and ask for their Disability Access Form to be sent to them: 800-974-6006. They then have to fill out the form, get it signed by their doctor and then mail it to address on the form.

 

Comcast service provided free of charge:

 411 Automated caller assist to look up phone numbers

Contact Comcast and ask for their Disability Access Form to be sent to them: 800-934-6489. They then have to fill out the form, get it signed by their doctor and then mail it to address on the form.